Recertification

Annual recertification by Grand-Aides, LLC assures that each site in each organization is providing the required care of high quality and sufficient quantity.

Programs must demonstrate their continued success by completing the following tasks:

• Successfully complete 5 hours of continuing education for Grand-Aides and for Supervisors provided by Grand-Aides, LLC
• To apply for recertification, organizations must submit updated documentation of appropriate infrastructure for each site where Grand-Aides are supervised (e.g. clinic, hospital), including written procedures for how Grand-Aides answer calls, the name of the primary supervisor and arrangements for coverage, procedures for referral by the nurse supervisor and Grand-Aide, appropriate methods for incorporating Grand-Aides calls and visits into the medical record, as well as documenting sufficient providers willing to have Grand-Aides involved in the care of their patients. The program must also have written policies, procedures and job descriptions, a written quality assurance program for patient care including patient confidentiality.
• There must be adequate numbers of patients with diagnoses appropriate to the training of the Grand-Aides
  • These numbers must be documented as well as the number of calls/visits per Grand-Aide in the year
• Only certified Supervisors are permitted to supervise Grand-Aides.
• Every organization must employ at least one Supervisor (certified by Grand-Aides, LLC) who devotes at least 50% time to direct Grand-Aide supervision and may supervise up to 10 Grand-Aides depending upon the workload.
• Each organization must have at least 3 Grand-Aides (certified by Grand-Aides, LLC); at least one Grand-Aide must be full-time.
• Failure to meet these criteria after one year will result in the site being denied recertification and placed on inactive status. Inactive status may be maintained for up to two years after which the site is de -certified. Application for reinstatement may occur after inactive status but must include a plan for remediation. Such sites are granted “provisional status” for one year.
• Completed on-line application is due after 10 months; a site visit is conducted as part of recertification.
• Each site must be recertified.
• Recertification lasts for one year.