Application

1. To apply for certification to Grand-Aides, LLC, organizations must document appropriate infrastructure for each site where Grand-Aides are supervised (e.g. clinic, hospital), including written procedures for how Grand-Aides will answer calls, the name of the primary supervisor and arrangements for coverage, procedures for referral by the nurse supervisor and Grand-Aide, appropriate methods for incorporating Grand-Aides calls and visits into the medical record, as well as documenting sufficient providers willing to have Grand-Aides involved in the care of their patients. The program must also have written policies, procedures and job descriptions, a written quality assurance program for patient care including patient confidentiality.
   1. There must be adequate numbers of patients with diagnoses appropriate to the training of the Grand-Aides
      1. The estimated numbers must be documented as well as the projected number of calls/visits per Grand -Aide per year
2. Each site must be certified.
3. Recertification lasts for one year and then recertification is required.
4. Only Clinical Supervisors certified by Grand-Aides, LLC are permitted to supervise Grand-Aides. Every site must employ at least one Clinical Supervisor who devotes at least 50% time to direct Grand-Aide supervision. One Clinical Supervisor may supervise up to 6 Grand-Aides during any one four-hour period (i.e. between the hours of 8:00 AM and 12:00 PM, the supervisor may supervise up to 6 people; in the afternoon, if the Grand-Aides are part time, the individual Grand-Aides may be different from those in the morning.
5. Each site must have at least 4 Grand-Aides; each Grand-Aide may be part-time or full-time. Failure to meet these criteria after one year will result in the site being denied recertification and placed on inactive status. Inactive status may be maintained for up to two years after which the site is de-certified. Application for reinstatement may occur after inactive status but must include a plan for remediation. Such sites are granted “provisional status” for one year.
6. Before receiving program materials, the organization and each site will be required to sign a sta tement that the program (or subsidiaries or derivative program or employees or acquaintances of employees) will not use any materials and will not duplicate materials or sell / give them to others. The materials are all copyrighted. Only certified Grand-Aides may work within the organization as stated on the certificate that is issued for 5 years after the ending date on the certificate.
7. The organization certification fee is based upon the number of sites and the number Grand-Aides
8. You will be able to complete this process online.